PRIVACY POLICY

Privacy Policy
Effective Date: November 6, 2024

White Glove Contracting is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia, Canada.

1. Information We Collect

We may collect the following personal information from clients and website visitors:

  • Name

  • Contact information (e.g., phone number, email address)

  • Project details and preferences

  • Billing and payment information

  • Any other information you voluntarily provide through forms or direct communication.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage our services, including consultation, project management, and communication.

  • Respond to inquiries and requests.

  • Process payments and invoices.

  • Improve our website and services.

  • Comply with legal and regulatory requirements.

3. Disclosure of Information

We do not sell or share your personal information with third parties except in the following situations:

  • To subcontractors or vendors who assist in delivering our services (e.g., specialized trades) and only information pertinent to their involvement in the project.

  • If required by law, regulation, or legal process.

  • To protect the rights, property, or safety of White Glove Contracting, its clients, or others.

4. Cookies and Website Data

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. By using our website, you consent to the use of cookies. You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

6. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access and correct your personal information.

  • Withdraw consent for certain uses of your information.

  • Request deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this policy regularly for any updates.

10. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us.

office@whiteglovecontracting.ca

(250) 504-3030